SCOM Reporting installation failure
We upgraded OS to 2022, applied SQL 2019 CU 28 update and also updated SCOM from 2019 to 2022. The upgrade from SCOM completed but the reporting function failed. We have tried alot possible solutions including fresh reporting installation using SQl reporting 2022 and also changing ports but nothing worked. It is the reporting function only that fails . Also tried installing on a fresh instance but still not working. We have a single SCOM server that hosts all functions. Please help if you got any suggestions. Here is the log below
[21:11:35]: Debug: :More: 5 rety to go..
[21:11:36]: Debug: :ReplaceSRSExtensionsWithOMExtensions: Restarted the service: ReportServerSCOM
[21:11:36]: Debug: :Setting retry count to:5
[21:11:36]: Debug: :More: 5 rety to go..
[21:11:40]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..
[21:11:40]: Debug: :Now Sleeping for : 60000 milliseconds
[21:12:40]: Debug: :More: 4 rety to go..
[21:12:45]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..
[21:12:45]: Debug: :Now Sleeping for : 60000 milliseconds
[21:13:45]: Debug: :More: 3 rety to go..
[21:13:49]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..
[21:13:49]: Debug: :Now Sleeping for : 60000 milliseconds
[21:14:49]: Debug: :More: 2 rety to go..
[21:14:49]: Warn: :Message:SRSPolicySetter WebException Exception: The request failed with HTTP status 503: Service Unavailable.. Will retry..
[21:14:49]: Debug: :Now Sleeping for : 60000 milliseconds
[21:15:49]: Debug: :More:1 *LAST* retry to go..
[21:15:49]: Error: :Error:All retrys failed!!. Message:SRSPolicySetter WebException, now throwing:The request failed with HTTP status 503: Service Unavailable.
[21:15:49]: Error: :StackTrace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.Reporting.Setup.ReportService.ReportingService2005.ListRoles(SecurityScopeEnum SecurityScope)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)
[21:15:49]: Error: :SRSPolicySetter error: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.
[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)
[21:15:49]: Error: :ReplaceSRSExtensionsWithOMExtensions error: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.
[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.ReplaceSRSExtensionsWithOMExtensions(String srsReportServerFolder, String omServer, String reportServerURL, String srsServiceName)
[21:15:49]: Error: :Reporting Configuration failed.: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.
[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.ReplaceSRSExtensionsWithOMExtensions(String srsReportServerFolder, String omServer, String reportServerURL, String srsServiceName)
at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.OMReportingProcessor.ConfigureReporting(ProgressData progressData, Func`2 progressDelegate)
[21:15:49]: Error: :FATAL ACTION: ConfigureReportingForInstall
[21:15:49]: Error: :ProcessInstalls: Running the PostProcessDelegate returned false.
[21:15:49]: Always: :SetErrorType: Setting NonVitalFailure. currentInstallItem: Reporting Server
[21:15:49]: Error: :ProcessInstalls: Running the PostProcessDelegate for OMREPORTING failed…. but this item is not fatal so we will process the other items.
[21:15:49]: Info: :SetProgressScreen: FinishMinorStep.
[21:15:49]: Always: :!***** Installing: POSTINSTALL ***
[21:15:49]: Info: :SetProgressScreen: StartMinorStep.
[21:15:49]: Warn: :ApplyUpdates: Unable to load QFE file.
[21:15:49]: Always: :Doing Preinstall task for POSTINSTALL
[21:15:49]: Warn: :CheckAndLoadUpdateFiles: Unable to load QFE file.
[21:15:49]: Always: :Doing Install task for POSTINSTALL
We upgraded OS to 2022, applied SQL 2019 CU 28 update and also updated SCOM from 2019 to 2022. The upgrade from SCOM completed but the reporting function failed. We have tried alot possible solutions including fresh reporting installation using SQl reporting 2022 and also changing ports but nothing worked. It is the reporting function only that fails . Also tried installing on a fresh instance but still not working. We have a single SCOM server that hosts all functions. Please help if you got any suggestions. Here is the log below [21:11:35]: Debug: :More: 5 rety to go..[21:11:36]: Debug: :ReplaceSRSExtensionsWithOMExtensions: Restarted the service: ReportServerSCOM[21:11:36]: Debug: :Setting retry count to:5[21:11:36]: Debug: :More: 5 rety to go..[21:11:40]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..[21:11:40]: Debug: :Now Sleeping for : 60000 milliseconds[21:12:40]: Debug: :More: 4 rety to go..[21:12:45]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..[21:12:45]: Debug: :Now Sleeping for : 60000 milliseconds[21:13:45]: Debug: :More: 3 rety to go..[21:13:49]: Warn: :Message:SRSPolicySetter WebException Exception: Unable to connect to the remote server. Will retry..[21:13:49]: Debug: :Now Sleeping for : 60000 milliseconds[21:14:49]: Debug: :More: 2 rety to go..[21:14:49]: Warn: :Message:SRSPolicySetter WebException Exception: The request failed with HTTP status 503: Service Unavailable.. Will retry..[21:14:49]: Debug: :Now Sleeping for : 60000 milliseconds[21:15:49]: Debug: :More:1 *LAST* retry to go..[21:15:49]: Error: :Error:All retrys failed!!. Message:SRSPolicySetter WebException, now throwing:The request failed with HTTP status 503: Service Unavailable.[21:15:49]: Error: :StackTrace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Reporting.Setup.ReportService.ReportingService2005.ListRoles(SecurityScopeEnum SecurityScope) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)[21:15:49]: Error: :SRSPolicySetter error: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL)[21:15:49]: Error: :ReplaceSRSExtensionsWithOMExtensions error: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.ReplaceSRSExtensionsWithOMExtensions(String srsReportServerFolder, String omServer, String reportServerURL, String srsServiceName)[21:15:49]: Error: :Reporting Configuration failed.: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The request failed with HTTP status 503: Service Unavailable.[21:15:49]: Error: :StackTrace: at Microsoft.EnterpriseManagement.OperationsManager.SetupCommon.RetryLog.ProcessException(String strMsg, Exception e, String strExtra) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.SRSPolicySetter(String fullSRSURL) at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.ReplaceSRSExtensionsWithOMExtensions(String srsReportServerFolder, String omServer, String reportServerURL, String srsServiceName) at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.OMReportingProcessor.ConfigureReporting(ProgressData progressData, Func`2 progressDelegate)[21:15:49]: Error: :FATAL ACTION: ConfigureReportingForInstall[21:15:49]: Error: :ProcessInstalls: Running the PostProcessDelegate returned false.[21:15:49]: Always: :SetErrorType: Setting NonVitalFailure. currentInstallItem: Reporting Server[21:15:49]: Error: :ProcessInstalls: Running the PostProcessDelegate for OMREPORTING failed…. but this item is not fatal so we will process the other items.[21:15:49]: Info: :SetProgressScreen: FinishMinorStep.[21:15:49]: Always: :!***** Installing: POSTINSTALL ***[21:15:49]: Info: :SetProgressScreen: StartMinorStep.[21:15:49]: Warn: :ApplyUpdates: Unable to load QFE file.[21:15:49]: Always: :Doing Preinstall task for POSTINSTALL[21:15:49]: Warn: :CheckAndLoadUpdateFiles: Unable to load QFE file.[21:15:49]: Always: :Doing Install task for POSTINSTALL Read More
