Hello,

I have encountered a persistent issue with my new Chinese laptop featuring an Intel i7-1280P processor, 16GB DDR4 RAM in single channel, and a 1TB SSD. Upon waking the laptop from sleep mode, the screen freezes, and at times, even exhibits glitches (refer to video: VID_20240105_005729393~2.mp4). The only temporary solution is to force a shutdown.

– Despite examining the Event Viewer logs, the only critical error reported is that “the system has rebooted without cleanly shutting down first.”

– A memtest was conducted, but no RAM issues were detected.

– A complete reinstallation of Windows 11 was performed, but the problem persisted.

I am open to repeating any troubleshooting steps suggested. As this is my initial post, please advise on additional information that may be required.

​Hello,I have encountered a persistent issue with my new Chinese laptop featuring an Intel i7-1280P processor, 16GB DDR4 RAM in single channel, and a 1TB SSD. Upon waking the laptop from sleep mode, the screen freezes, and at times, even exhibits glitches (refer to video: VID_20240105_005729393~2.mp4). The only temporary solution is to force a shutdown.- Despite examining the Event Viewer logs, the only critical error reported is that “the system has rebooted without cleanly shutting down first.”- A memtest was conducted, but no RAM issues were detected.- A complete reinstallation of Windows 11 was performed, but the problem persisted.I am open to repeating any troubleshooting steps suggested. As this is my initial post, please advise on additional information that may be required.  Read More

​