THIS IS TIME SENSITIVE AS I NEED TO ACCESS MEDICAL INFORMATION.

I’m hoping someone can help.  For the first time ever, when I open Outlook (new version) I am asked to sign in.  However it states that my email address is incorrect.  I have gone online and logged in to my microsoft account and it has verified my email. My password also worked. So, I went back in to Outlook and it is still asking me to sign in and still saying that my user name/email address is incorrect. I’ve checked that all updates have run on the laptop and they are. I’m just back from holiday and I know that there was microsoft access problems worldwide. This is the 1st time I’ve used the laptop since I got home. Do you think this issue is connected to the worldwide failure or is it just Outlook being as annoying as always.

​THIS IS TIME SENSITIVE AS I NEED TO ACCESS MEDICAL INFORMATION. I’m hoping someone can help.  For the first time ever, when I open Outlook (new version) I am asked to sign in.  However it states that my email address is incorrect.  I have gone online and logged in to my microsoft account and it has verified my email. My password also worked. So, I went back in to Outlook and it is still asking me to sign in and still saying that my user name/email address is incorrect. I’ve checked that all updates have run on the laptop and they are. I’m just back from holiday and I know that there was microsoft access problems worldwide. This is the 1st time I’ve used the laptop since I got home. Do you think this issue is connected to the worldwide failure or is it just Outlook being as annoying as always.  Read More

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