Hi!

I own a Surface Pro 6 that has been updated to the latest version of Windows 11 24H2 and I have recently come into possession of a Surface Dock 1.

Follow the page at this address:

https://learn.microsoft.com/it-it/surface/surface-dock-firmware-update

I tried to update the firmware installing the file:

Surface_Dock_FwUpdate_1.53.139_Win10_17763_20.075.41193_0_AMD64.msi

but the update apparently fails.

In fact running the command:

Reg query “HKLMSOFTWAREMicrosoftWindows NTCurrentVersionWUDFServicesSurfaceDockFwUpdateParameters”

I get the following result:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWUDFServicesSurfaceDockFwUpdateParameters
Component10FirmwareUpdateStatus REG_DWORD 0x5
Component10CurrentFwVersion REG_DWORD 0x4ac3970
Component20FirmwareUpdateStatus REG_DWORD 0x5
Component20CurrentFwVersion REG_DWORD 0x49e3d70
Component10OfferFwVersion REG_DWORD 0x4ac3970
Component20OfferFwVersion REG_DWORD 0x4a1d570
Component10FirmwareUpdateStatusRejectReason REG_DWORD 0x0
Component20FirmwareUpdateStatusRejectReason REG_DWORD 0x0

As can be seen, the value of Component10CurrentFwVersion is correct, while that of Component20CurrentFwVersion (which should be 0x4a1d570) is different.
In the Event Viewer I read the following entries:

Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2011 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2008 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2007 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2001 Nessuna

 The last entry contains the following detail:

Dock firmware end of telemetry.
SurfaceDockFwUpdate END dock telemetry hr=0. DriverTelemetry EventCode = 2011.

I’ve already tried all the things mentioned on the page linked at the beginning, but the update never seems to succeed.
Does anyone know how to do it?

​Hi!I own a Surface Pro 6 that has been updated to the latest version of Windows 11 24H2 and I have recently come into possession of a Surface Dock 1.Follow the page at this address:https://learn.microsoft.com/it-it/surface/surface-dock-firmware-updateI tried to update the firmware installing the file:Surface_Dock_FwUpdate_1.53.139_Win10_17763_20.075.41193_0_AMD64.msibut the update apparently fails.In fact running the command: Reg query “HKLMSOFTWAREMicrosoftWindows NTCurrentVersionWUDFServicesSurfaceDockFwUpdateParameters” I get the following result: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWUDFServicesSurfaceDockFwUpdateParameters
Component10FirmwareUpdateStatus REG_DWORD 0x5
Component10CurrentFwVersion REG_DWORD 0x4ac3970
Component20FirmwareUpdateStatus REG_DWORD 0x5
Component20CurrentFwVersion REG_DWORD 0x49e3d70
Component10OfferFwVersion REG_DWORD 0x4ac3970
Component20OfferFwVersion REG_DWORD 0x4a1d570
Component10FirmwareUpdateStatusRejectReason REG_DWORD 0x0
Component20FirmwareUpdateStatusRejectReason REG_DWORD 0x0 As can be seen, the value of Component10CurrentFwVersion is correct, while that of Component20CurrentFwVersion (which should be 0x4a1d570) is different.In the Event Viewer I read the following entries: Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2011 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2008 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2007 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna
Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2001 Nessuna  The last entry contains the following detail: Dock firmware end of telemetry.
SurfaceDockFwUpdate END dock telemetry hr=0. DriverTelemetry EventCode = 2011.  I’ve already tried all the things mentioned on the page linked at the beginning, but the update never seems to succeed.Does anyone know how to do it?  Read More

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