I am admin on my companies booking calendar, we have multiple technicians that are booked out to services by myself and the scheduler. There are technical team leads that can view their specific team’s availability and advise myself and the scheduler for work assignments.

Technicians are set up as guests on the calendar to be booked but without being able to view others calendars, team leads are set up as viewers to facilitate advising on scheduling. Recently there have been two technicians that were promoted to team leads, I updated their roles to viewer and they can’t see the calendar, they can find it by searching it for name but when they try to open it they are told they don’t have access to it.

Any advice on what may be causing this?

​I am admin on my companies booking calendar, we have multiple technicians that are booked out to services by myself and the scheduler. There are technical team leads that can view their specific team’s availability and advise myself and the scheduler for work assignments. Technicians are set up as guests on the calendar to be booked but without being able to view others calendars, team leads are set up as viewers to facilitate advising on scheduling. Recently there have been two technicians that were promoted to team leads, I updated their roles to viewer and they can’t see the calendar, they can find it by searching it for name but when they try to open it they are told they don’t have access to it.Any advice on what may be causing this?  Read More

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