Hello everyone,

I developed a Teams chatbot which used Azure Search and Azure OpenAI. For chatbot response which has citations from Azure Search, I enabled the feedbackLoop 

response.ChannelData = new { feedbackLoopEnabled = true };

It was a success. I can see the thumbs up/down button and managed to capture the feedback.

Unfortunately, some of the users reported that they can’t see the thumbs up/down button in Desktop Teams or Teams Web. Strangely, if they use their Android Teams App, they can see the thumbs up/down button.

Anyone knows what could be the reason for such a strange behavior?

Thanks in advance.

Regards,

Hardono

​Hello everyone, I developed a Teams chatbot which used Azure Search and Azure OpenAI. For chatbot response which has citations from Azure Search, I enabled the feedbackLoop  response.ChannelData = new { feedbackLoopEnabled = true }; It was a success. I can see the thumbs up/down button and managed to capture the feedback. Unfortunately, some of the users reported that they can’t see the thumbs up/down button in Desktop Teams or Teams Web. Strangely, if they use their Android Teams App, they can see the thumbs up/down button. Anyone knows what could be the reason for such a strange behavior? Thanks in advance. Regards,Hardono  Read More

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