Hi everyone,

Recently, during the development process with the HoloLens 2, I encountered an issue where the device failed to boot properly. I attempted to restart the device several times, but the problem persisted.

While charging, One light fading in and out as mentioning in(https://learn.microsoft.com/en-us/hololens/hololens2-setup#lights-that-indicate-the-battery-level), followed by the startup sound playing repeatedly, and the device not functioning normally.

According to the documents, light to indicate problem, I judge the device battery might be very low, but after trying to plug in, and to charge the device, it seems not working.

Is there anything else I could try to get it working again?
Thank you kindly in advance for any suggestions.

​Hi everyone,Recently, during the development process with the HoloLens 2, I encountered an issue where the device failed to boot properly. I attempted to restart the device several times, but the problem persisted.While charging, One light fading in and out as mentioning in(https://learn.microsoft.com/en-us/hololens/hololens2-setup#lights-that-indicate-the-battery-level), followed by the startup sound playing repeatedly, and the device not functioning normally.According to the documents, light to indicate problem, I judge the device battery might be very low, but after trying to plug in, and to charge the device, it seems not working.Is there anything else I could try to get it working again?Thank you kindly in advance for any suggestions.  Read More

​