Hi I am new with SharePoint server. I want to Configure profile synchronization by using SharePoint Active Directory. But the sync status of User Profile Service Application is always idle even I manually run a full sync. And I got Critical ID 6398 in my event logs. I also checked failing timer jobs, the User Profile service application – feed cache full repopulation is always failing with error messages: unexpected exception in FeedCacheService.IsRepopulationNeeded:Unable to create a Data Cache.SPDistributedCache is probably down.

Is there any advice?

Thanks,

​Hi I am new with SharePoint server. I want to Configure profile synchronization by using SharePoint Active Directory. But the sync status of User Profile Service Application is always idle even I manually run a full sync. And I got Critical ID 6398 in my event logs. I also checked failing timer jobs, the User Profile service application – feed cache full repopulation is always failing with error messages: unexpected exception in FeedCacheService.IsRepopulationNeeded:Unable to create a Data Cache.SPDistributedCache is probably down.Is there any advice?Thanks,  Read More

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