I have at least two users know who state that while they are in a normal teams call (such as a video meeting) They do not receive phone calls from our phone queue. Other people in the teams call can receive the phone call notification, but not them. Is there any reason for this? Is there anything I can try to resolve this?

​I have at least two users know who state that while they are in a normal teams call (such as a video meeting) They do not receive phone calls from our phone queue. Other people in the teams call can receive the phone call notification, but not them. Is there any reason for this? Is there anything I can try to resolve this?  Read More

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