What is the secret to accelerating adoption and unlocking ROI from Copilot for Microsoft 365?
In today’s fast-paced digital world, the sheer volume of emails and messages can overwhelm even the most organized professional – the typical Microsoft 365 power user receives, on average, upwards of 250 emails daily and juggles 150 chats daily. Many of us are no strangers to the overwhelm that comes with the digital hustle. But imagine if you alone didn’t have to bear the weight of these increasing workloads.
AI has proven to be a game-changer in productivity, augmenting human capability and accelerating everyone’s innate ingenuity. It doesn’t just make it easier to check off items on our to-do lists – it unlocks our creative potential, helping us overcome the drudgery of work to rediscover the joy in work. But like any new tool, it takes practice to master.
Copilot for Microsoft 365 is your AI assistant for work that supercharges productivity and creativity, re-engineers business processes, empowering you to securely transform into an AI-powered organization. Integrated into the apps millions use every day, it combines the power of the most advanced LLM’s with your data in the Microsoft Graph—your documents, presentations, email, files, meetings, chats, and more, plus the web to deliver accurate, relevant, and contextual responses all with natural language. Copilot also inherits your existing Microsoft 365 security, privacy, identity, and compliance policies—so you know it’s enterprise-grade.
Copilot has the potential to redefine the boundaries of what an organization can get done. Yet there is an art and science to successful adoption across an organization. To reap the benefits, you must first understand the process of integrating generative AI capabilities into your business operations and investing in the strategies, skills, and techniques needed to unlock the full value of Copilot.
Embracing the Era of AI: The Generative AI Revolution
Generative AI is a type of artificial intelligence that is trained on enormous amounts of data, enabling it to generate novel content, such as text, images, music, and code, in response to natural language requests.
Businesses can use generative AI to improve almost any process where people use or create information. This technology has the potential to transform business with the goal of automating routine tasks, spurring creativity, and empowering people to focus on high-value work. Scaling the personalization of customer interactions helps employees drive satisfaction and loyalty. It also reveals patterns in vast amounts of data to inform better decision-making.
Businesses and professionals around the world are embracing and leveraging GenAI-powered solutions at an exponential speed. For reference – ChatGPT reached a 100 million user base in just 3 months, an unprecedented milestone in the pace of adoption for any technological revolution.
The Business Imperative: Becoming an AI-powered Organization
Copilot represents a new way of delivering business value, employee engagement, and creativity in your organization. To get the most from these transformational AI capabilities, an investment must be made in the human side of change. Supporting your users in understanding these powerful tools will enable you to get the most from your investment and drive the positive transformation that AI capabilities can deliver.
The secret to Copilot adoption: Building new work habits through skilling
It’s not enough to activate Copilot – your people need guidance on how to build new skills.
Copilot isn’t designed to replace human capabilities – it’s designed to enhance them. Copilot for Microsoft 365 is an AI-powered assistant that’s built to enhance your experience with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. People engage with Copilot just like they would any other virtual assistant, using their native language to ask questions and make requests.
The difference is Copilot knows how to access and manage your content and data spread across Microsoft 365. Copilot for Microsoft 365 knows how to access information from your inbox. It can make some highly informed recommendations based on email threads and chats. It can quickly generate content based on information and ideas you share. It can perform complex or repetitive tasks with simple commands, among many other use cases. But Copilot isn’t a person. Your work output still requires professional judgment that only you can provide. To realize the full potential of generative AI, it’s important that your people understand how to use this technology to augment their own capabilities.
Realize the value of Copilot and unlock ROI
Build Copilot Product Knowledge & Scope of Usage
To use Copilot for Microsoft 365 effectively, team members must grasp the scope of usage of the solution, its capabilities as well as the origins, integrity, and bounds of the data it leverages to draw insights and suggestions. Copilot analyzes a wealth of organizational content within an organization’s Microsoft 365 tenant, including calendars, emails, chats, documents, meetings, contacts, and more – all from within the secure Microsoft 365 compliance boundary.
Engineer Effective and Impactful Prompts
The experience of crafting a prompt is similar to having a conversation in that you’d use plain but clear language to communicate something while providing the necessary context. While the experience seems simple enough, mastering the art of prompt engineering takes practice. To get the best results, employees need to learn how to structure their prompts – a skill your organization needs to hone over time. You need to drive continuous learning and experimentation and establish best practices to ensure the accuracy and appropriateness of AI-generated content.
Empower Your Employees with the Skills and Confidence to Lead the Era of AI
When deployed correctly, Copilot can transform each team member into a leader who is equipped to handle not just mundane tasks but also complex challenges. Beyond automating repetitive processes, employees can entrust Copilot with bigger responsibilities – ranging from research and analysis to creative ideation. However, to realize the fullest potential of Copilot, you’ll need to alter how employees think about work, adopting the qualities of an adept leader that can be helpful, such as delegation, communication, and analytical thinking.
How to get started?
Experts at NetCom Learning – a leading Microsoft Training Services Partner – have put together a comprehensive learning resource – Copilot for Microsoft 365: The Ultimate Skilling Guide – for business leaders, IT pros, and end users to get started with their skilling and adoption journey with Copilot for Microsoft 365.
It also deep dives into the art and science of prompting, along with expert-recommended best practices, tips, and an extensive curated collection of 300+ Copilot prompts to accelerate end-user adoption across the entire suite of Microsoft 365 apps – including:
Copilot for Microsoft 365Copilot in TeamsCopilot in OutlookCopilot in WordCopilot in ExcelCopilot in PowerPointCopilot in OneNoteCopilot in SharePointCopilot in OneDriveCopilot in LoopCopilot in StreamCopilot in FormsCopilot in PlannerCopilot in Viva EngageCopilot in Whiteboard
Embrace the future of work with your personalized AI assistant – Copilot for Microsoft 365!
In today’s fast-paced digital world, the sheer volume of emails and messages can overwhelm even the most organized professional – the typical Microsoft 365 power user receives, on average, upwards of 250 emails daily and juggles 150 chats daily. Many of us are no strangers to the overwhelm that comes with the digital hustle. But imagine if you alone didn’t have to bear the weight of these increasing workloads. AI has proven to be a game-changer in productivity, augmenting human capability and accelerating everyone’s innate ingenuity. It doesn’t just make it easier to check off items on our to-do lists – it unlocks our creative potential, helping us overcome the drudgery of work to rediscover the joy in work. But like any new tool, it takes practice to master. Copilot for Microsoft 365 is your AI assistant for work that supercharges productivity and creativity, re-engineers business processes, empowering you to securely transform into an AI-powered organization. Integrated into the apps millions use every day, it combines the power of the most advanced LLM’s with your data in the Microsoft Graph—your documents, presentations, email, files, meetings, chats, and more, plus the web to deliver accurate, relevant, and contextual responses all with natural language. Copilot also inherits your existing Microsoft 365 security, privacy, identity, and compliance policies—so you know it’s enterprise-grade. Copilot has the potential to redefine the boundaries of what an organization can get done. Yet there is an art and science to successful adoption across an organization. To reap the benefits, you must first understand the process of integrating generative AI capabilities into your business operations and investing in the strategies, skills, and techniques needed to unlock the full value of Copilot. Embracing the Era of AI: The Generative AI Revolution Generative AI is a type of artificial intelligence that is trained on enormous amounts of data, enabling it to generate novel content, such as text, images, music, and code, in response to natural language requests. Businesses can use generative AI to improve almost any process where people use or create information. This technology has the potential to transform business with the goal of automating routine tasks, spurring creativity, and empowering people to focus on high-value work. Scaling the personalization of customer interactions helps employees drive satisfaction and loyalty. It also reveals patterns in vast amounts of data to inform better decision-making. Businesses and professionals around the world are embracing and leveraging GenAI-powered solutions at an exponential speed. For reference – ChatGPT reached a 100 million user base in just 3 months, an unprecedented milestone in the pace of adoption for any technological revolution. The Business Imperative: Becoming an AI-powered Organization Copilot represents a new way of delivering business value, employee engagement, and creativity in your organization. To get the most from these transformational AI capabilities, an investment must be made in the human side of change. Supporting your users in understanding these powerful tools will enable you to get the most from your investment and drive the positive transformation that AI capabilities can deliver. The secret to Copilot adoption: Building new work habits through skilling It’s not enough to activate Copilot – your people need guidance on how to build new skills. Copilot isn’t designed to replace human capabilities – it’s designed to enhance them. Copilot for Microsoft 365 is an AI-powered assistant that’s built to enhance your experience with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. People engage with Copilot just like they would any other virtual assistant, using their native language to ask questions and make requests. The difference is Copilot knows how to access and manage your content and data spread across Microsoft 365. Copilot for Microsoft 365 knows how to access information from your inbox. It can make some highly informed recommendations based on email threads and chats. It can quickly generate content based on information and ideas you share. It can perform complex or repetitive tasks with simple commands, among many other use cases. But Copilot isn’t a person. Your work output still requires professional judgment that only you can provide. To realize the full potential of generative AI, it’s important that your people understand how to use this technology to augment their own capabilities. Realize the value of Copilot and unlock ROI Build Copilot Product Knowledge & Scope of UsageTo use Copilot for Microsoft 365 effectively, team members must grasp the scope of usage of the solution, its capabilities as well as the origins, integrity, and bounds of the data it leverages to draw insights and suggestions. Copilot analyzes a wealth of organizational content within an organization’s Microsoft 365 tenant, including calendars, emails, chats, documents, meetings, contacts, and more – all from within the secure Microsoft 365 compliance boundary.Engineer Effective and Impactful PromptsThe experience of crafting a prompt is similar to having a conversation in that you’d use plain but clear language to communicate something while providing the necessary context. While the experience seems simple enough, mastering the art of prompt engineering takes practice. To get the best results, employees need to learn how to structure their prompts – a skill your organization needs to hone over time. You need to drive continuous learning and experimentation and establish best practices to ensure the accuracy and appropriateness of AI-generated content.Empower Your Employees with the Skills and Confidence to Lead the Era of AIWhen deployed correctly, Copilot can transform each team member into a leader who is equipped to handle not just mundane tasks but also complex challenges. Beyond automating repetitive processes, employees can entrust Copilot with bigger responsibilities – ranging from research and analysis to creative ideation. However, to realize the fullest potential of Copilot, you’ll need to alter how employees think about work, adopting the qualities of an adept leader that can be helpful, such as delegation, communication, and analytical thinking. How to get started? Experts at NetCom Learning – a leading Microsoft Training Services Partner – have put together a comprehensive learning resource – Copilot for Microsoft 365: The Ultimate Skilling Guide – for business leaders, IT pros, and end users to get started with their skilling and adoption journey with Copilot for Microsoft 365. It also deep dives into the art and science of prompting, along with expert-recommended best practices, tips, and an extensive curated collection of 300+ Copilot prompts to accelerate end-user adoption across the entire suite of Microsoft 365 apps – including:Copilot for Microsoft 365Copilot in TeamsCopilot in OutlookCopilot in WordCopilot in ExcelCopilot in PowerPointCopilot in OneNoteCopilot in SharePointCopilot in OneDriveCopilot in LoopCopilot in StreamCopilot in FormsCopilot in PlannerCopilot in Viva EngageCopilot in WhiteboardEmbrace the future of work with your personalized AI assistant – Copilot for Microsoft 365! Read More