We have a government customer with an enterprise agreement. We’ve worked with them for a couple of years as their systems integrator deploying Dynamics 365 Customer Service, Power Apps and Power Pages.

We’re trying to make a customer claim in Partner Center.

On the Incentives | Customer claims screen, I’m confused about the partner roles:

Build intent – AdvisorPartner activitiesUsage recognition – Non-IncentivizedInfluenced Revenue recognition – Non-Incentivized

The guidance page on Learn doesn’t make any sense to me.

Can anyone explain it like I’m an 8th grader new to Microsoft partnership?

All we want is revenue recognition, usage recognition, partner points, solution designtions, incentives, awards, margin, rebates, and a healthy and happy life.

How can I figure out which role to choose to achieve these goals?

​We have a government customer with an enterprise agreement. We’ve worked with them for a couple of years as their systems integrator deploying Dynamics 365 Customer Service, Power Apps and Power Pages.We’re trying to make a customer claim in Partner Center. On the Incentives | Customer claims screen, I’m confused about the partner roles:Build intent – AdvisorPartner activitiesUsage recognition – Non-IncentivizedInfluenced Revenue recognition – Non-IncentivizedThe guidance page on Learn doesn’t make any sense to me.  Can anyone explain it like I’m an 8th grader new to Microsoft partnership? All we want is revenue recognition, usage recognition, partner points, solution designtions, incentives, awards, margin, rebates, and a healthy and happy life. How can I figure out which role to choose to achieve these goals?  Read More

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