Hello 

Please i need your help on this issue.

one of my client reported an issue Where they have received an email saying we’ve used up all of their (120) minutes plan?

Then later on they received another one saying we’ve used 100% of our 3000 minutes.

They are able to make calls. They do not make international calls and this functionality is blocked as a result (premium rate calls).

They are receiving email stating they have used up his 3000minute and 1200minutes for calling plan

They are able to make calls
But they cannot make call international numbers

They are on PSTN1 and PSTN 5 shows that we has available unit.

​Hello  Please i need your help on this issue. one of my client reported an issue Where they have received an email saying we’ve used up all of their (120) minutes plan? Then later on they received another one saying we’ve used 100% of our 3000 minutes. They are able to make calls. They do not make international calls and this functionality is blocked as a result (premium rate calls).They are receiving email stating they have used up his 3000minute and 1200minutes for calling planThey are able to make callsBut they cannot make call international numbersThey are on PSTN1 and PSTN 5 shows that we has available unit.    Read More

​