Hi,

I wonder if anyone can help with an issue we are having with letterhead templates we are creating.

We create the word templates on Word for Mac using version 16.8 we place a header and footer using a PDF, what seems to be happening a lot lately, is the customer is coming back and saying the headers and footers are blurry, when we open again on the mac they look fine to us, it doesn’t happen on all the templates we send but seems to be getting more lately, the only way around this is to open the PDFs we use in the headers and footers and save them as PNG or JPG files then place them in the headers and footers, and this works ok, this never used to happen but it’s getting a more an more common issue now.

Any advice and help would be greatly appreciated

Thanks

​Hi,I wonder if anyone can help with an issue we are having with letterhead templates we are creating.We create the word templates on Word for Mac using version 16.8 we place a header and footer using a PDF, what seems to be happening a lot lately, is the customer is coming back and saying the headers and footers are blurry, when we open again on the mac they look fine to us, it doesn’t happen on all the templates we send but seems to be getting more lately, the only way around this is to open the PDFs we use in the headers and footers and save them as PNG or JPG files then place them in the headers and footers, and this works ok, this never used to happen but it’s getting a more an more common issue now. Any advice and help would be greatly appreciated Thanks   Read More

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