When i print with word (office 365), the printer does not print and i can see the file in the print spooler for a few seconds then dissapears.  All other apps can print fine, Edge, excel, chrome, etc.   no problem, only with word.

So far, i’ve repaired and uninstalled/reinstalled office 365 and i have erased the normal.dotm file without success.

I’ve also noticed that printing to “microsoft print to PDF” does create a PDF file but the file is unreadable by any pdf viewer.

I suspect something wrong with word but where?

Thanks.

Stephane

​When i print with word (office 365), the printer does not print and i can see the file in the print spooler for a few seconds then dissapears.  All other apps can print fine, Edge, excel, chrome, etc.   no problem, only with word. So far, i’ve repaired and uninstalled/reinstalled office 365 and i have erased the normal.dotm file without success. I’ve also noticed that printing to “microsoft print to PDF” does create a PDF file but the file is unreadable by any pdf viewer. I suspect something wrong with word but where? Thanks.  Stephane  Read More

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