Office stuck on loading profile unless you kill background office product
Hello all,
According to MS, this bug was fixed back in 2019 (see below) but my org is having issues with Outlook getting stuck at the “loading profile” stage. I am aware of the workaround (closing background 365 processes) but I was hoping there was a more permanent solution to minimize calls about this issue.
Troubleshooting Attempts:
Reboot (works but doesn’t solve the problem)
Repair Outlook/365 (works, but not every time)
Closing Background 365/Office Processes (been the current solution with a constant success rate)
Not happening to all users.
Hello all,According to MS, this bug was fixed back in 2019 (see below) but my org is having issues with Outlook getting stuck at the “loading profile” stage. I am aware of the workaround (closing background 365 processes) but I was hoping there was a more permanent solution to minimize calls about this issue. Troubleshooting Attempts:Reboot (works but doesn’t solve the problem)Repair Outlook/365 (works, but not every time)Closing Background 365/Office Processes (been the current solution with a constant success rate)Not happening to all users. Read More