Viva Goals – Adding user to objective selects and adds different user
I have been trying to add a user as an owner to an OKR Objective or Key Result (same problem happening for both). However, when I try to add either of two particular users (“Data Test2” and “Data Test3”), it will instead add a user above them (“Data Test1”). If I try again, it will count up as if I’m adding more users until it hits its 10 user limit, but never adds the user I’m trying to add. If I click away and open the menu again, it will list only the 2 (the pre-existing and the erroneously added user “Data Test1”).
I’ve searched and can’t find other examples of this happening, so have no idea how to even troubleshoot this. There are no error messages; it truly just looks like a glitch. Happens for All Objectives, Key Results, and Initiatives. Only happens for two of Five users (“Data Test2” and “Data Test3”), but their settings are identical to “Data Test1”. The “Data Test1” user can be added or removed normally to any Objective, Key Result, or Initiative.
Task performed on MS Surface Laptop Studio, Windows 11, Firefox browser.
I have been trying to add a user as an owner to an OKR Objective or Key Result (same problem happening for both). However, when I try to add either of two particular users (“Data Test2” and “Data Test3”), it will instead add a user above them (“Data Test1”). If I try again, it will count up as if I’m adding more users until it hits its 10 user limit, but never adds the user I’m trying to add. If I click away and open the menu again, it will list only the 2 (the pre-existing and the erroneously added user “Data Test1”).I’ve searched and can’t find other examples of this happening, so have no idea how to even troubleshoot this. There are no error messages; it truly just looks like a glitch. Happens for All Objectives, Key Results, and Initiatives. Only happens for two of Five users (“Data Test2” and “Data Test3”), but their settings are identical to “Data Test1”. The “Data Test1” user can be added or removed normally to any Objective, Key Result, or Initiative. Task performed on MS Surface Laptop Studio, Windows 11, Firefox browser. Read More