Several Issues with Microsoft Bookings – Need Assistance
Hello everyone,
I’m new to Microsoft Bookings and encountering a few issues I hope the community can help me resolve.
1. Error on Booking Page:
No matter which access setting I choose (Available to anyone, No self-service, Available to people in your org), I keep receiving an error message on the booking page: “We aren’t offering services through the booking page right now. Please contact us directly or check back here later.” I’ve attached an image of the error below.
2. Viewing Staff Calendars on a Weekly/Monthly Basis:
Currently, I can sort the calendar by “day by staff,” which works well. However, I’m looking to view staff availability on a weekly or monthly basis. Is there a feature that allows this, or is it not possible within Bookings?
3. Address Field Not Showing Full Details in Outlook:
When creating an appointment, there’s a field for a Google address that is searchable and appears complete on Bookings. But, when I check the appointment notes in Outlook, it only shows the street address, not the full details. I will upload an image for clarity.
4. Rescheduling Appointments in Outlook:
We schedule appointments for our sales team, and these appointments sync with their Outlook calendars, which is fantastic. However, they are unable to drag and reschedule these appointments themselves. Must they access Bookings to change their schedules, or is there another way?
I appreciate any guidance or solutions you might offer!
Thank you!
Hello everyone,I’m new to Microsoft Bookings and encountering a few issues I hope the community can help me resolve.1. Error on Booking Page:No matter which access setting I choose (Available to anyone, No self-service, Available to people in your org), I keep receiving an error message on the booking page: “We aren’t offering services through the booking page right now. Please contact us directly or check back here later.” I’ve attached an image of the error below.2. Viewing Staff Calendars on a Weekly/Monthly Basis:Currently, I can sort the calendar by “day by staff,” which works well. However, I’m looking to view staff availability on a weekly or monthly basis. Is there a feature that allows this, or is it not possible within Bookings?3. Address Field Not Showing Full Details in Outlook:When creating an appointment, there’s a field for a Google address that is searchable and appears complete on Bookings. But, when I check the appointment notes in Outlook, it only shows the street address, not the full details. I will upload an image for clarity.4. Rescheduling Appointments in Outlook:We schedule appointments for our sales team, and these appointments sync with their Outlook calendars, which is fantastic. However, they are unable to drag and reschedule these appointments themselves. Must they access Bookings to change their schedules, or is there another way?I appreciate any guidance or solutions you might offer!Thank you! Read More