How do email onmicrosoft domains work to the actual domain?
So I have an email thats being used with a system. The email is on the lines of “support {at} domainname . c0m” . Now this works fine for the support system, but the system sends back an email on the line of “support {at} domainname . onmicrosoft. com”.
So when you reply to it, its like your replying to a completely different email to the original and confuses the system. If it helps, they both show up as smtp:xxxxxx in the properties area and from what I gather, the onmicrosoft in an internal domain?
Is there a default one you can use?
If it helps, the system is Jira Service Management. Cheers
So I have an email thats being used with a system. The email is on the lines of “support {at} domainname . c0m” . Now this works fine for the support system, but the system sends back an email on the line of “support {at} domainname . onmicrosoft. com”. So when you reply to it, its like your replying to a completely different email to the original and confuses the system. If it helps, they both show up as smtp:xxxxxx in the properties area and from what I gather, the onmicrosoft in an internal domain? Is there a default one you can use? If it helps, the system is Jira Service Management. Cheers Read More