Hi, my Outlook was hacked and received blackmail emails demanding bitcoin.

I changed my password, enabled 2FA and use MS Authenticator app. Also did a factory reset.

How can I protect myself, as my activity shows hundreds of unsuccessful sign ins daily, as the hacker is trying to breach my password again. Don’t receive any alerts warning me though.

Hacker claims a trojan virus is on my phone which is invisible to antivirus software. No idea whether this is complete nonsense. Need some advice and guidance. I went to the Police but they were not bothered saying they get dozens of incidents daily. 

​Hi, my Outlook was hacked and received blackmail emails demanding bitcoin. I changed my password, enabled 2FA and use MS Authenticator app. Also did a factory reset. How can I protect myself, as my activity shows hundreds of unsuccessful sign ins daily, as the hacker is trying to breach my password again. Don’t receive any alerts warning me though. Hacker claims a trojan virus is on my phone which is invisible to antivirus software. No idea whether this is complete nonsense. Need some advice and guidance. I went to the Police but they were not bothered saying they get dozens of incidents daily.   Read More

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