Unito is a Microsoft partner with a new integration for ServiceNow to Azure DevOps. Anyone can sync records in ServiceNow to Azure DevOps work items with real-time 2-way updates between fields.

How does it work? Users create no-code 2-way integrations called “flows”. The flow represents the connection between ServiceNow and Azure DevOps.

You start by selecting a table in ServiceNow and a project in ADO.Then, you choose a flow direction for item creation. Do you want manually created records to automatically add work items in ADO; vice versa; or both?Next, you set rules with an “if this, then that” logic to filter out unrelated records or work items. Typically you would add tags in ADO and only sync work items with those tags, but you can also filter by custom fields or any other native field.Finally, you set up a table of field mappings populated with drop-down menus that include data pulled from ServiceNow and ADO:
 

Here’s a longer guide to connecting Azure DevOps projects to ServiceNow tables.

Let me know if you have any questions or comments!

​Unito is a Microsoft partner with a new integration for ServiceNow to Azure DevOps. Anyone can sync records in ServiceNow to Azure DevOps work items with real-time 2-way updates between fields. How does it work? Users create no-code 2-way integrations called “flows”. The flow represents the connection between ServiceNow and Azure DevOps. You start by selecting a table in ServiceNow and a project in ADO.Then, you choose a flow direction for item creation. Do you want manually created records to automatically add work items in ADO; vice versa; or both?Next, you set rules with an “if this, then that” logic to filter out unrelated records or work items. Typically you would add tags in ADO and only sync work items with those tags, but you can also filter by custom fields or any other native field.Finally, you set up a table of field mappings populated with drop-down menus that include data pulled from ServiceNow and ADO: Here’s a longer guide to connecting Azure DevOps projects to ServiceNow tables. Let me know if you have any questions or comments!  Read More

​